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Sap hana memory password security

How to unlock a sap hana user

Unlock A user contacted you as he cannot connect to a database. You checked the useruser status that is currently in trouble in order to decide which action to process next. At the user level, he is locked. At the administrator level his connection is blocked for a specific reason. There are few reasons which are explained further down. Each reason will require a different procedure in order to release the locking mechanism.


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Sap Notes

Analyzing and Unlocking a sap hana user

A sap hana user can be locked in various situations. The most common event is the amount of failed connections in a row which are limited to 5 by default.

1855211 - Analyzing user locked situations
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Reasons why a sap hana user might be locked

Reason 1.
The User has been locked manually by an administrator. You want to reactivate the user. usersActivate user


Questions to ask:
- Why was he deactivated?
- Is it a temporary technical user?
- Was the user locked as part of a security protocol?
- Is it a personal user?
- Has the account been locked due to unauthorized access?



Reason 2.
The user connection has expired.
validity dateUpdate the user connection validity date
Please Note: A time limit on a connection is not set by default. It has been limited by an administrator.
Questions to ask:
If the connection validity date is prolonged or removed and the user is still unable to connect.
1/ Is the user locked or deactivated as well?
2/ Is there too many user connection attempts also?
3/ Has the password expired



Reason 3.
User is locked due to password expiration date.

Questions to ask:
1/ Is it a standard user
update password on next loginUpdate password with change password on next connection
2/ Is it a temporary technical user :
update with new passwordUpdate password with new password
3/ Is it a batch technical user :
update with old passwordUpdate password with previous password



Reason 4.
User cannot connect due too many connection attempts.
reset attemptsReset user connection attempts
Note: If the update does not give any result, check also
1/ Is the user locked or deactivated?

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troubleshooting connection errorsTroubleshooting connection errors
troubleshooting connection errorsTroubleshooting connection errors

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